What our customers say about us...
My car was booked in before lockdown for service but had to be cancelled, I was contacted by the garage on Friday morning to say they were open and asked if they could have my car. Excellent Service under difficult circumstances
- J. Y.
Springfield reminded me about the service and were great about doing it with the Covid restrictions. Masks worn, car sanitised. Basically brilliant.
- L.D. - Snaith
Everything was spot on. easy to park car. Excellent customer service with efficient and courteous staff. Plenty of coffee, check out new cars in stock. Servicing very quick and efficient ability to book a time for servicing brilliant, with a friendly family run garage.
- A.W. - Castleford, West Yorkshire
As ever, just brilliant. Efficient, professional and so helpful. I don't live close to the garage but will always return to Springfields (and have been for over 20 years) because I know I can rely on them and the fantastic service I get from the garage. Nothing is ever a problem for them. I am not just a name on a customer list to them - they know me an do everything to make my experience of going to the garage a good one. Kalam and his team are just the best. I recommend the garage to everyone.
- S.W. - Barnsley
As always the staff and service from Springfields Knottingley was first class.
- C.S. - Wakefield, West Yorkshire
The staff are so helpful. While the car was in for a service they took us to Knottingley railway station so we could go out for the day and picked us up from the station when are car was ready for collection.I have recommended them to family and friends.
- S.P. - Selby, North Yorkshire
Wonderful staff, so helpful
- S.M. Castleford, West Yorkshire
I would like to thankyou for your time and patience in getting me my new car. The friendly welcome and aftercare you at Springfield Garage give is second to none. Personal touch and customer care is far superior to any garage around for mile. Many thanks.
- N & J S. Pontefract. West Yorkshire.
We just want to say what a fantastic team you have from Sales to Service. We have bougth 2 cars in the last 12 months with no pressure or hassle from your team at all. Always helpful and willing to give advice. You should all feel proud of the service commitment and honesty you have for your customers. We would be grateful if you passed our comments to all your team. Excellent, we will be back for more cars in the future and will recommend to our friends and family how good you are.
- A & S. H. Snaith. North Humberside.
Many thanks for the excellent service.
- R.M. Beverley. East Yorks.
Thank you ever so much. We got excellent service from Springfield Garage. Very happy with our new Fiesta. Will recommend you to everyone.
- L & P. M. Eggborough. North Humberside.
Oh my god, what bad luck; without a car, we’re in the muck! We rang a Springfield garage mate; told them all about our state. All your guys are totally brill; that’s why we come to you 20 years still. A brand new C-Max for us now; keep up the good work, cos you’re totally WOW
- A & A. B. Fairburn. North Yorkshire.
Thanks for all your help in taking out a new car. Especially for going the extra yard with the help of the reg transfer and number plates, making it a stress free experience. The car is Great. Thanks again.
- S & J. R. Castleford. West Yorkshire.
Thank you for your patience, I’m so pleased with the new Fiesta! Once again, thank you.
- P.M. Castleford. West Yorkshire.
Just wanted to say a big thank you for all the effort in sorting out our new car and new reg plate. Really appreciate all your help. C couldn’t have done it without you. We love the car, so thanks again.
- Z & C. T. Workington. Cumbria.
Love my new car. Best service yet! Thanks
- J.G. Cleckheaton. West Yorkshire.
Just a small note to thank you for your professionalism and your willingness to help. B & I have been impressed with all your help. I feel that a lot of companies could take a leaf out of your book as we feel that your customer service is second to none. You first class approach to car selling without the pressure is fantastic. I applaud you all. Many thanks.
- A & B. S. Aylesford. Kent.
No complaints at all. Everything was very easy.
- V.S. Pontefract. West Yorkshire.
Springfield provided an excellent service.
- E.B. Pontefract. West Yorkshire.
This is the first time I have used them and will definately return in future. Although I am only a young female they treated me with respect and did not speak to me as a child. My dad is due to change his car and he will be going to Springfield as well.
- F.H. Castleford. West Yorkshire.
Every time I have contact with Springfield they never fail send me away happy. From sales to service they are 10 out of 10.
- I.M. Leeds. West Yorkshire
I was very impressed with the service provided and working in a service environment I understand what elements need to be provided to maintain this level of customer satisfaction. I cannot think of any negatives from this experience.
- D.E. Ackworth. West Yorkshire
Excellent personal service, I have used this dealer several times before and will continue to do so.
- M.S. Goole. North Humberside
Personal service – brilliant. Excellent at service, could not be bettered. I have had 6 Fords’ and would not wish to change dealer. Delighted with Springfield Garage
- G.H. Pontefract. West Yorkshire.
Fab service from the whole team, car done and cleaned within the time quoted, service manager was great very friendly and professional highly recommended garage, better than the large corporate companies by a mile and more.
- Craig Lester
In my opinion I could not have been treat any better, polite, friendly, helpful I wouldn't have second thoughts of buying another car from them again, even though I live in Bradford.
- Susan Holmes